Privacy Policy

Privacy Policy

Introduction

Welcome to http://mercedes-keyless-go-repair.dentrepair-talk.com (referring to ‘the Company’ or ‘we’). We prioritize your privacy and are dedicated to protecting your personal data. This comprehensive Privacy Policy explains our procedures for collecting, utilizing, and safeguarding the information you share with us. Our practices adhere to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s Consumer Privacy Act (CPA), Utah’s User Choice and Consent Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and many others.

Scope

This privacy policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party services or platforms accessed via links on our site. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This policy covers situations where you:

  • Utilize our applications and services as an authorized user, granting us access to specific data
  • Visit and interact with our websites, which may involve tracking your online behavior
  • Communicate with us via newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal information:

  1. Account Information: Details related to your user account, such as login credentials and profile settings.
  2. Payment Information: Data associated with transactions, including payment method details and billing addresses.
  3. Financial Information: This may include bank account numbers or financial records, if you choose to link them to your account for seamless transactions.
  4. Purchase Information: Records of products or services purchased through our platform, along with order history.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  8. Social Media Information: If you choose to connect our platform with your social media accounts, we may collect data from these platforms.
  9. Product Information: Details about products you view, search for, or purchase on our site.

We gather this data through various means: user input forms, interactions with our services, automated tracking technologies (like cookies), and third-party service providers who assist us in maintaining our platform.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience and provide personalized content. We use cookies for several reasons:

  • Strictly Necessary: These ensure basic functions of our website, such as enabling secure log-ins.
  • Preference: Cookies store user preferences to remember settings you’ve chosen.
  • Analytics: They help us analyze traffic patterns and site performance to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

The duration for which we retain your personal data depends on the purpose of its collection:

  • Data required by law or for legal purposes is retained until the end of the applicable legal period.
  • Information used for business operations, analytics, or marketing is stored as long as it remains relevant for those purposes and in accordance with legal requirements.
  • Once the retention period expires or when the data is no longer necessary, we delete or anonymize your personal information to protect your privacy.

Security Measures

We implement robust security practices to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards, ensuring the safety of your information.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or store personal data from this demographic.

Your Rights (Data Subject Rights)

Depending on your location and applicable laws, you have various rights regarding your personal data:

  • Access: You can request access to the data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete information.
  • Erasure/Right to be Forgotten: Under certain conditions, you can ask for the deletion of your data.
  • Restriction: Limiting our use of your data in specific situations.
  • Portability: Receiving a copy of your data in a structured format.
  • Objection: Opposing the processing of your data for legitimate interests.
  • Non-Discrimination: You have the right to take legal action if we make decisions about you based solely on automated processing.

To exercise these rights or if you have data-related queries, please contact our privacy team using the details provided below.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

We value your trust in our commitment to protecting your privacy. This policy is designed to ensure transparency and empower you with control over your personal data.